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Integration Guide

Connect Vivotek Cameras to AgenticEye

Integrate Vivotek IP cameras via RTSP and ONVIF for direct local streaming. Full support for dome, bullet, and fisheye cameras with VAST management software integration.

RTSP ONVIF Profile S/T HTTP API

Compatible Vivotek Cameras

AgenticEye supports direct RTSP and ONVIF integration with Vivotek's full IP camera lineup, including fisheye models with dewarping support.

FD9189-HT
Indoor Dome, 5MP, H.265, WDR Pro, Smart IR
IB9389-EHT
Outdoor Bullet, 5MP, H.265, IP66, IK10
FE9191 / FE9382-EHV
Network Fisheye, 12MP, 360° Panoramic
SD9384-EHL
Speed Dome, 5MP, 30x Optical Zoom, PTZ

Prerequisites

Requirements

  • Vivotek camera with firmware version 2.x or later
  • Camera connected to your local network with a static IP address assigned
  • Admin credentials for the camera's web interface (default: root / no password on first setup)
  • Network access from the AgenticEye server to the camera's IP on port 554 (RTSP) and 80 (ONVIF/HTTP)
  • AgenticEye platform account with RTSP source support
  • Optional: Vivotek VAST 2 management software for centralized camera management

RTSP and ONVIF URL Formats

Use these URL formats to connect Vivotek cameras directly to AgenticEye or test with tools like VLC and ONVIF Device Manager.

RTSP Stream URLs # Primary stream (highest quality) rtsp://[username]:[password]@[ip]:554/live.sdp # Secondary stream (lower resolution, less bandwidth) rtsp://[username]:[password]@[ip]:554/live2.sdp # Third stream (if configured) rtsp://[username]:[password]@[ip]:554/live3.sdp # Example with real values rtsp://admin:[email protected]:554/live.sdp # Fisheye cameras — dewarped sub-streams rtsp://admin:[email protected]:554/live_dewarped1.sdp rtsp://admin:[email protected]:554/live_dewarped2.sdp
ONVIF Connection # ONVIF service endpoint http://[ip]:80/onvif/device_service # ONVIF media service http://[ip]:80/onvif/media_service # ONVIF PTZ service (for PTZ-capable models) http://[ip]:80/onvif/ptz_service # ONVIF port: 80 (default) # ONVIF profiles supported: S, T, G
HTTP Snapshot URL # JPEG snapshot (requires authentication) http://[username]:[password]@[ip]/cgi-bin/viewer/video.jpg # MJPEG stream http://[username]:[password]@[ip]/cgi-bin/viewer/video.jpg?streamid=0 # CGI API for camera info http://[ip]/cgi-bin/admin/getparam.cgi?system

Step-by-Step Integration Guide

Follow these steps to configure your Vivotek cameras for RTSP/ONVIF streaming and connect them to AgenticEye.

Access the Camera Web Admin Interface

Open a web browser and navigate to your camera's IP address. Log in with admin credentials. If this is the first setup, you will be prompted to create a password.

Browser — Access Camera Admin # Navigate to the camera's web interface http://192.168.1.100 # Default credentials (first-time setup) # Username: root # Password: (set during initial configuration) # If you don't know the camera's IP, use: # - Vivotek Shepherd utility (Windows) # - ONVIF Device Manager # - Network scanner: nmap -sP 192.168.1.0/24

Enable and Configure RTSP Streaming

Navigate to Configuration > Media > Video to configure stream profiles. Vivotek cameras support up to three simultaneous RTSP streams with different resolution and codec settings.

Recommended Stream Configuration # Stream 1 (Primary — for recording and AI analysis) Codec: H.265 (HEVC) Resolution: 2560x1920 (5MP) or 1920x1080 (1080p) Frame Rate: 15-20 fps Bitrate: 4096 kbps (CBR) or Quality 80 (VBR) GOP: 30 (2 seconds at 15fps) # Stream 2 (Secondary — for live preview) Codec: H.264 Resolution: 640x480 or 1280x720 Frame Rate: 10-15 fps Bitrate: 1024 kbps # Stream 3 (Mobile / low-bandwidth) Codec: H.264 Resolution: 320x240 Frame Rate: 5-10 fps Bitrate: 256 kbps

H.265 vs H.264: H.265 provides roughly 50% better compression at the same quality, reducing bandwidth and storage requirements. However, ensure your AgenticEye deployment supports H.265 decoding. H.264 offers broader compatibility if you are unsure.

Enable ONVIF and Configure Profiles

Navigate to Configuration > Network > ONVIF to enable the ONVIF service. Create an ONVIF user account (may differ from the web admin account on some firmware versions).

ONVIF Configuration # In the camera web interface: # Configuration > Network > ONVIF Enable ONVIF: Yes ONVIF Port: 80 WS-Discovery: Enabled ONVIF Authentication: Enabled # Create ONVIF user credentials Username: onvif_admin Password: (set a strong password) User Level: Administrator # Verify ONVIF with curl: curl -X POST http://192.168.1.100/onvif/device_service \ -H "Content-Type: application/soap+xml" \ -d '<?xml version="1.0"?> <s:Envelope xmlns:s="http://www.w3.org/2003/05/soap-envelope"> <s:Body> <GetDeviceInformation xmlns="http://www.onvif.org/ver10/device/wsdl"/> </s:Body> </s:Envelope>'

Test the RTSP Stream

Before adding the camera to AgenticEye, verify the RTSP stream is working correctly using VLC, FFmpeg, or another media player.

Terminal — Test RTSP with FFmpeg # Test primary RTSP stream with FFmpeg ffmpeg -rtsp_transport tcp \ -i "rtsp://admin:[email protected]:554/live.sdp" \ -frames:v 1 test_snapshot.jpg # Test with VLC (GUI) vlc "rtsp://admin:[email protected]:554/live.sdp" # Check stream details ffprobe -rtsp_transport tcp \ "rtsp://admin:[email protected]:554/live.sdp" # Expected output: # Stream #0:0: Video: h265, 2560x1920, 15 fps # Stream #0:1: Audio: aac, 8000 Hz (if audio enabled)

Add Camera to AgenticEye

Register the RTSP stream as a source in AgenticEye. You can add cameras via the web dashboard or the AgenticEye API.

AgenticEye API — Add Vivotek Camera # Register camera via AgenticEye API curl -X POST "https://api.agenticeye.com/v1/sources" \ -H "Authorization: Bearer YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "name": "Vivotek FD9189-HT - Lobby", "type": "rtsp", "url": "rtsp://admin:[email protected]:554/live.sdp", "protocol": "rtsp_tcp", "codec": "h265", "resolution": "2560x1920", "fps": 15, "onvif": { "enabled": true, "host": "192.168.1.100", "port": 80, "username": "onvif_admin", "password": "onvif_password" }, "tags": ["vivotek", "dome", "lobby"] }'

Configure Fisheye Dewarping (Fisheye Models Only)

For Vivotek fisheye cameras (FE9191, FE9382-EHV), configure the dewarping settings to extract multiple virtual PTZ views from the 360-degree panoramic image.

Fisheye Dewarping Configuration # Fisheye cameras provide multiple dewarped views: # Original fisheye (full 360° view) rtsp://admin:[email protected]:554/live.sdp # Dewarped panorama view rtsp://admin:[email protected]:554/live_dewarped1.sdp # Dewarped regional views (virtual PTZ) rtsp://admin:[email protected]:554/live_dewarped2.sdp rtsp://admin:[email protected]:554/live_dewarped3.sdp rtsp://admin:[email protected]:554/live_dewarped4.sdp # Configure mounting position in web admin: # Configuration > Media > Dewarping # Mount Type: Ceiling / Wall / Floor # This affects the dewarping algorithm used # AgenticEye can also perform server-side dewarping # if you send the raw fisheye stream and specify: { "dewarping": { "enabled": true, "mount": "ceiling", "lens": "vivotek_fe9191" } }

Vivotek VAST Management Software

If you use Vivotek VAST 2 for centralized camera management, you can connect AgenticEye through the VAST API for streamlined multi-camera deployments.

VAST 2 API Integration # VAST 2 REST API base URL https://[vast-server]:443/vast/api/v1 # Get all cameras managed by VAST GET /cameras Authorization: Bearer {vast_api_token} # Get RTSP stream URL for a VAST-managed camera GET /cameras/{camera_id}/streams Authorization: Bearer {vast_api_token} # Response includes direct RTSP URLs: { "streams": [ { "profile": "stream1", "url": "rtsp://vast-server:554/proxy/cam01/live.sdp", "codec": "H.265", "resolution": "2560x1920" } ] } # VAST can relay RTSP streams, useful when cameras # are on isolated VLANs not directly accessible

VAST Proxy Streams: When using VAST as an RTSP proxy, the stream URL points to the VAST server instead of the camera directly. This is useful for cameras on isolated network segments but adds a small amount of latency. For lowest latency, connect to cameras directly whenever possible.

Common Issues

RTSP Stream Not Connecting

Verify the RTSP URL format is exactly rtsp://user:pass@ip:554/live.sdp. Check that port 554 is open and not blocked by a firewall. Try both TCP and UDP transport modes. If using special characters in the password, URL-encode them (e.g., %40 for @). Confirm the camera's RTSP service is enabled under Configuration > Network > RTSP.

Stream Profile Format Errors

Vivotek uses /live.sdp for the primary stream, /live2.sdp for secondary, and /live3.sdp for the third profile. Other formats like /stream1 or /ch0 will not work. If you upgraded firmware and the stream stopped working, verify the stream path has not changed in the firmware release notes.

Fisheye Dewarping Not Working Correctly

Incorrect mounting position settings cause distorted dewarped views. Access Configuration > Media > Dewarping and set the correct mount type (Ceiling, Wall, or Floor). The dewarping algorithm differs significantly based on this setting. After changing mount type, restart the camera for the setting to take effect on all streams.

ONVIF Discovery Fails

Ensure WS-Discovery is enabled in the ONVIF settings. The ONVIF port must match what the discovery client expects (default: 80). Some network switches block multicast packets required for WS-Discovery — verify multicast is enabled on your network. As a fallback, add the camera manually using http://[ip]:80/onvif/device_service.

High CPU Usage with H.265 Streams

H.265 decoding requires significantly more CPU than H.264. If the AgenticEye server shows high CPU utilization, switch the camera to H.264 encoding or reduce the resolution. Alternatively, enable hardware-accelerated decoding (NVDEC, QuickSync, or VAAPI) on the AgenticEye server.

VAST Connection Timeout

If connecting through VAST proxy and experiencing timeouts, check the VAST server's resource utilization. VAST relay streams consume server bandwidth and CPU. Ensure the VAST server has sufficient capacity for the number of proxied streams. Consider connecting directly to cameras when possible.

Need Help with Your Vivotek Integration?

Our integration team can help you configure RTSP streams, ONVIF profiles, and fisheye dewarping for your Vivotek deployment.

Contact Our Integration Team